Introduction
Welcome to Quantum J LTD’s Privacy Policy. We respect your privacy and are committed to protecting your personal data.
This policy explains how we collect, use, disclose, and safeguard your information when you visit our website
www.quantumjaudio.com, in accordance with the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018.
1. Who We Are
Quantum J LTD
Registered company number: 15836321
Registered office: Provided on request
Email: info@quantumjaudio.com
2. What Data We Collect
We may collect and process the following personal data:
- Identity Data: Name, username, or similar identifier
- Contact Data: Billing address, delivery address, email address, phone number
- Financial Data: Payment card details (processed securely via third-party payment processors)
- Transaction Data: Details about payments and purchases
- Technical Data: IP address, browser type, time zone, cookies, and site usage
- Marketing Data: Your preferences in receiving marketing from us
3. How We Collect Your Data
We collect data through:
- Direct interactions (e.g., purchases, contact forms)
- Automated technologies (e.g., cookies, analytics)
- Third parties (e.g., payment providers)
4. How We Use Your Data
We use your data to:
- Process and deliver your orders
- Manage payments, fees, and charges
- Provide customer support
- Send service and transactional emails
- With consent, send marketing communications
- Monitor and improve our website
- Comply with legal obligations
5. Legal Bases for Processing
We rely on the following lawful bases to process your data:
- Contract: To fulfill our contract with you (e.g., order processing)
- Legal obligation: To comply with legal duties (e.g., tax)
- Consent: For marketing communications (you can withdraw consent at any time)
- Legitimate interests: To improve our services and site experience
6. Sharing Your Data
We only share your data with trusted third parties where necessary, such as:
- Payment processors (e.g., Revolut)
- IT and system providers (e.g., web hosting, analytics)
- Legal or regulatory authorities, where required
We do not sell or rent your personal data.
7. International Transfers
If we transfer your data outside the UK, we ensure appropriate safeguards are in place, such as data adequacy decisions or standard contractual clauses.
8. Data Security
We take data security seriously and use appropriate technical and organisational measures to protect your data.
9. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, including legal, tax, and reporting requirements.
10. Your Legal Rights
You have rights under data protection laws, including:
- Access to your data
- Correction of inaccurate data
- Erasure of your data (“right to be forgotten”)
- Restriction of processing
- Data portability
- Objection to processing
- Withdrawal of consent (for marketing)
To exercise any rights, contact us at info@quantumjaudio.com.
11. Cookies
Our website uses cookies to improve your experience. You can manage cookie preferences through your browser or via our cookie consent banner.
See our full Cookie Policy for more details.
12. Changes to This Policy
We may update this policy from time to time. Updates will be posted on this page with the revised date.
Contact Us
If you have any questions about this policy or how we handle your data, please contact us:
Email: info@quantumjaudio.com
Address: Registered Office Address – Provided on request
Effective Date: 20 March 2025